Privacy Policy

Last updated: January 2025

1. Introduction

UniverseDo ("we," "us," "our," or "Company") respects the privacy of our users ("user" or "you"). We have adopted these Privacy Rules, which determine the way in which we process information collected through Universedo, and the reasons for which we must collect certain personal data about you. Therefore, it is important that you read this Privacy Policy before using the Universedo website. We care about your personal data and are committed to guaranteeing their confidentiality and security.

2. Information We Collect

We automatically collect certain information about your device, including data about your web browser, IP address, time zone and some of the cookies installed on your device. In addition, as you browse the Website, we collect information about the individual webpages or products you view, the webpages or search terms that directed you to the Website, and how you interact with the Website. We refer to this automatically collected information as "Device Information". We may also collect personal information you provide to us (including but not limited to first name, last name, address, payment information, etc.) during registration in order to fulfill the contract.

3. Why do we process your data?

Our top priority is the security of user data, and therefore we can only process minimal data about users, only those that are necessary to maintain the website. Automatically collected information is used exclusively to identify potential cases of abuse and establish statistical data on the use of the website. These statistical data are not linked in a way that could identify a specific user of the system.

You can visit the Website without revealing to us who you are or providing any information that would identify you as a specific, identifiable individual. However, if you want to use some features of the website, receive our newsletter or provide other information via a form, you may provide us with personal information such as e-mail, first name, last name, city of residence, organization and telephone number. You may choose not to provide us with your personal information, but then you may not be able to use certain features of the website. For example, you will not be able to receive our newsletter or contact us directly through the website. Users who are not sure which information is mandatory can contact us via office.universedo@gmail.com.

4. Your rights

If you are a resident of the European Union, you have the following rights related to your personal data:

  • The right to information.
  • Right of access.
  • Right to rectification.
  • Right to erasure.
  • Right to restriction of processing.
  • Right to data portability.
  • The right to object.
  • Rights related to automated decision-making and profiling.

If you wish to exercise these rights, please contact us using the contact details provided below.

Additionally, if you are a resident of the European Union, please note that we process your data to fulfill contracts we may have entered into with you (for example, if you order a product through the website), or to pursue our legitimate business interests. Also, please note that your data may be transferred outside of Europe, including Canada and the United States.

5. Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of those other websites or third parties. We recommend that you read the privacy statements of each website that may collect personal information.

6. Information security:

We store the information you provide us on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards to prevent unauthorized access, use, alteration or disclosure of personal information under our control. However, data transmission over the Internet or wireless networks cannot be guaranteed to be completely secure.

7. Legal obligation to disclose:

We will disclose any information collected, used or received if legally required or permitted to do so, such as to comply with a court order or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud or respond to a government request.

8. Contact information:

If you want to contact us for additional information about these Rules or if you want to ask a question related to your rights and your personal data, you can send an e-mail to office@universedo@gmail.com.